- FILE SYNC MAC HOW TO
- FILE SYNC MAC MAC OS X
Clicking on the cloud icon on the top bar wouldn't even bring up a menu. I had a recent issue on OS X where OneDrive became totally unresponsive.
Other information that you find valuable. Do not hesitate to provide screenshots. Do you have any issues when using same account in OneDrive web version?. Does the sync issue affect all files or just some? Specific format, size?. Do you synchronize this account somewhere else? If yes, do you have similar issues on any of the other devices / computers?. Does it affect another Microsoft account? (You will have to disconnect that account and re-connect with another, preferably new see steps above). Have you tried to perform all the troubleshooting steps available in this article? Please mention if you could not complete one or another troubleshooting step. Please include as much information as possible in the very first contact this will help to resolve your case quicker: If none of the steps above help to resolve your issue, please contact OneDrive support by clicking this 
To read more about OpenDNS, please click here to review It might worth to try using OpenDNS servers, too.
FILE SYNC MAC HOW TO
Then try to create new Mac user profile (if you are not sure how to do it, you will have to obtain the steps from Apple help pages or customer support) and install OneDrive on that Please check if the issue can be reproduced using another Microsoft account. Files that have not yet been synced won't be on your OneDrive yet, so those won't be recovered if you follow these steps. However, all data that was synced before will need to re-sync after following these *None of these steps actually delete your files from OneDrive but you should always have a back-up of all your files, just in case you ever lose access to your OneDrive.
If you installed with the default settings, there will be the OneDrive folder under your name. Remove the locally stored OneDrive folder. Press Apple (COMMAND) + SHIFT+ G in finder, or use Terminal. Drag the blue OneDrive cloud to the trash. Remove the app by following these steps:. Unlink OneDrive by click OneDrive icon, choose Preferences, then. Then you will have to download the app here. In order to un-install it, just drag the OneDrive app to the Recycle Bin. If this would not help, try to re-install the app. If none of the steps in the article above wouldn't help, please try to unlink the account by choosing Troubleshooting Sync Problems in OneDrive on MAC. 
Let's start with general troubleshooting steps:įirst of all, please review the article below and try the provided troubleshooting steps:
FILE SYNC MAC MAC OS X
Self-help steps to resolve OneDrive synchronization issues in MAC OS X
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